With the UltraLive chat facility you can chat directly in real time with visitors to your website, whether they have a question about a property or just a general enquiry. There will be a graphic on your website which will display if the live chat is online or offline. If you have someone available online to chat, then the visitor need only submit their details and wait in a queue to enter the live chat. If the live chat is offline, they can still send an enquiry to you via the live chat form.